Frequently Asked Questions
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General
What is GBIT PH?
GBIT PH is an electronics service provider specializing in console refurbishing, as well as PC and laptop repairs.
Where is GBIT PH Located?
Imus, Cavite, Philippines
What are your operating hours?
We’re open Monday to Saturday, from 9:00 AM to 5:00 PM.
What are GBIT PH’s? Official modes of communicating with customers?
We’re available on Facebook, Messenger, and TikTok. Contact channels can be seen below.
How can I contact you for concerns or bookings?
You can message us anytime on Messenger or TikTok DMs, or contact us directly via phone/SMS.
Services
How long does it take you to repair my gadget?
Repair time depends on the queue, but most repairs are completed within the day if parts are available.
How can I reserve my appointment?
You can schedule through Facebook, Messenger, TikTok, or by phone.
How much will the service cost?
Service fees include the item’s price plus a ₱400–₱700 labor fee, depending on the task.
Do you offer pick up and delivery?
We offer halfway meetups. Home service and delivery are available for an additional fee, depending on your location.
Do you offer rush repair service?
Yes, an additional ₱500-600 applies, depending on the task.
What is your warranty on services?
All services come with a 1-month warranty. Please make sure that the tamper sticker is intact and the item is within the warranty period.
Products
How do I pay for my orders?
GCASH, Bank Transfer (Maribank), Cash upon pickup
How do I claim a warranty for my item?
Please provide proof of purchase and ensure the tamper sticker is intact and the item is still within the warranty period.
How are my orders shipped?
We ship via J&T, LBC, or Lalamove. Meetups are also available if you’re within the area.